AnchorPoint Logics LLC ("we," "our," or "the Company") develops and operates an Electronic Visit Verification (EVV) platform used by Medicaid home care agencies, caregivers, and authorized regulatory personnel. This Privacy Policy describes how we collect, use, store, and protect personal information.
By using the AnchorPoint Logics platform, you agree to the practices described in this policy. This policy applies to all users including agency administrators, caregivers, family members with portal access, and authorized surveyors.
We use collected information exclusively for the following purposes:
AnchorPoint Logics operates as a HIPAA Business Associate. We maintain administrative, physical, and technical safeguards as required under 45 CFR Part 164.
All Protected Health Information (PHI) is encrypted at rest using AES-256 and in transit using TLS 1.3. Access to PHI is restricted to authorized personnel only and is logged for audit purposes.
Facial biometric baselines are collected with explicit caregiver consent and are handled with the highest level of protection:
Caregivers may withdraw biometric consent at any time by contacting their agency administrator. Withdrawal will result in alternative verification being required.
Upon contract termination, we provide a full data export within 30 days and permanently delete all PHI within 90 days, in accordance with our Business Associate Agreement obligations.
Caregivers and authorized representatives may exercise the following rights regarding their data:
To exercise any of these rights, contact: privacy@anchorpointlogics.com
For privacy questions, data requests, or concerns:
AnchorPoint Logics LLC — Privacy Officer
info@anchorpointlogics.com
privacy@anchorpointlogics.com
(978) 333-4363
anchorpointlogics.com