AnchorPoint Logics

Electronic Visit Verification
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Privacy Policy

AnchorPoint Logics LLC
Last Updated: June 2026
AnchorPoint Logics LLC operates the Electronic Visit and Care Verification Platform. We are committed to protecting the privacy of all individuals whose information is processed through our platform in compliance with HIPAA, state privacy laws, and applicable federal regulations.
1
Overview

AnchorPoint Logics LLC ("we," "our," or "the Company") develops and operates an Electronic Visit Verification (EVV) platform used by Medicaid home care agencies, caregivers, and authorized regulatory personnel. This Privacy Policy describes how we collect, use, store, and protect personal information.

By using the AnchorPoint Logics platform, you agree to the practices described in this policy. This policy applies to all users including agency administrators, caregivers, family members with portal access, and authorized surveyors.

2
Information We Collect
2.1 Caregiver Information
  • Name and employee identification number
  • Biometric facial baseline photographs (with consent)
  • Device identifiers
  • Visit location data (geofence verification only)
  • Training completion records
2.2 Patient Information
  • First name only — no last names are stored in the platform
  • Patient ID assigned by the enrolled agency
  • Home address for anchor geofence configuration
  • Service authorization types
  • Family contact email (requires explicit consent)
2.3 Visit Records
  • Clock-in and clock-out timestamps
  • Visit type and duration
  • NFC anchor interaction logs
  • Biometric verification scores
  • Cryptographic verification tokens
2.4 What We Do NOT Collect
AnchorPoint Logics does not collect Social Security Numbers, financial or payment information, medical diagnoses or clinical notes, patient last names, or any data not required for the purpose of electronic visit verification.
3
How We Use Information

We use collected information exclusively for the following purposes:

  • Electronic visit verification only
  • Fraud detection and regulatory compliance
  • Agency QA reporting and dashboards
  • Regulatory audit support
  • Training completion tracking
We do NOT: sell data to third parties · use data for advertising · share with non-authorized parties · retain data beyond the contractual period
4
HIPAA Compliance

AnchorPoint Logics operates as a HIPAA Business Associate. We maintain administrative, physical, and technical safeguards as required under 45 CFR Part 164.

Data at Rest
AES-256 Encryption
Data in Transit
TLS 1.3
Storage
AWS HIPAA-eligible services
Access Control
Role-based, MFA enforced

All Protected Health Information (PHI) is encrypted at rest using AES-256 and in transit using TLS 1.3. Access to PHI is restricted to authorized personnel only and is logged for audit purposes.

5
Biometric Data

Facial biometric baselines are collected with explicit caregiver consent and are handled with the highest level of protection:

  • Stored in encrypted AWS S3 with no public access
  • Never shared with third parties under any circumstances
  • Used exclusively for identity verification at visit clock-in
  • Deleted upon caregiver termination or agency contract end

Caregivers may withdraw biometric consent at any time by contacting their agency administrator. Withdrawal will result in alternative verification being required.

6
Data Retention
Visit Records
7 years (HIPAA minimum)
Biometric Data
Duration of employment
Audit Logs
6 years
Training Records
Duration of employment

Upon contract termination, we provide a full data export within 30 days and permanently delete all PHI within 90 days, in accordance with our Business Associate Agreement obligations.

7
Your Rights

Caregivers and authorized representatives may exercise the following rights regarding their data:

  • Access to their personal data held in the platform
  • Correction of inaccurate data
  • Deletion of data upon employment end
  • Restriction of processing in certain circumstances

To exercise any of these rights, contact: privacy@anchorpointlogics.com

8
Contact

For privacy questions, data requests, or concerns: